Contact us
Write to parz1zhou@gmail.com. Kotolog is in public beta and the team is small. We answer as soon as we can, but we do not promise a response time.
Report a problem
These help us find the cause faster:
- What you expected, what happened instead, and how to make it happen again.
- Which client you were using (iPhone, web, desktop or the command line) and its version. On the phone it is under Settings › About.
- Roughly when it happened.
- The request ID, if the error message shows one.
Screenshots help, but first cover anything you would not want others to see. Do not send passwords, sign-in credentials or verification codes.
How the beta updates
The iPhone app is installed through TestFlight. Small fixes arrive over the air and take effect after a restart; larger versions need the new build from TestFlight. See the release notes for what each version changed.
Your account and data
The product has no "delete account" or "export data" screen yet. To delete your account or get your data, write to parz1zhou@gmail.com. The privacy policy says how your data is stored and for how long.